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Sue Baxter

Branch Manager

NMLS ID #84520

Full Application

"Let Sue get you home!"


Sue Baxter, ‪Branch Manager at FM Home Loans in Westport, CT., brings to the mortgage industry a truly unique quality: her unparalleled expertise. Her 30 plus years of mortgage experience both working for brokers and bankers has fostered her exceptional organizational skills, effective communication prowess and the ability to delegate and create a tireless team committed to closing loans for very happy clients. Fluent in Spanish, Sue has been successful in navigating the mortgage process for a broader clientele. Knowing that the mortgage process can often be stressful, she often taps into her training as a meditation instructor and goes the extra mile to facilitate a smoother process. Sue prides herself on infusing a calmness and a great sense of humor throughout the mortgage loan journey.

Super Powers

Experienced, Professional, Knowledgeable, Warm, Fun and Reliable


 from 15 reviews


05/23/2021 | K.R.
Our questions were answered quickly, and the team was so helpful!


05/21/2021 | A.M.
Sue and Katie are consummate professionals. They understand that purchasing a home is an important and personal decision, and approach their interactions as such. Beyond their knowledge and expertise, their service is impeccable. I would recommend them to anyone looking to get a mortgage.


05/20/2021 | M.R.
Great follow through and communication


05/12/2021 | J.K.
Sue and Katie guided me through the entire process of financing my new home with professionalism and kind guidance. Katie’s assistance with uploading some of the more difficult documents was SO appreciated. Nothing was too much trouble - so important. And Sue’s knowledge of the mortgage market was invaluable. They are a wonderful team and I couldn’t recommend them more. It was the easiest and the most enjoyable financing of a home purchase that I’ve ever had!


04/25/2021 | T.J.
Great communication and guidance made this transaction go smoothly from start to finish


04/20/2021 | T.F.
Sue Baxter is a consummate pro...knows the marketplace, addresses customer needs and expectations with a positive attitude, proactively provides solutions to challenges and issues and gets the best end result possible! In addition, Katie Downer is a tremendous asset and backup to Sue, together they epitomize teamwork and customer service! I highly recommend you talk with Sue about any of your real estate financing needs.


04/14/2021 | M.S.
Always an open line for communication with prompt easy to understand answers.


04/12/2021 | F.S.
The communication with Sue and Katie was always met with patience, knowledge a quick response.


03/23/2021 | J.H.
Sue and her team took great care to manage all the myriad details of the refinance, advising us of the status of the process and reminding us about paperwork when we were close to deadlines. She locked us in just before the rate hikes, and got us closed just in time. Seamless experience with a great broker!


03/13/2021 | M.H.
Very smooth transaction, was kept up to date with necessary information and expectations the whole time.


03/12/2021 | K.H.
Strong, responsive communication from Sue and Katie made the process easy and smooth. They handled all the details beautifully even in a busy time.


03/12/2021 | M.M.
Sue and Katie went above and beyond with my mortgage loan. They were patient and helpful and hard working throughout the entire process. Thank you so much!


03/10/2021 | M.O.
Sue and her team were wonderful to work with and went above and beyond as they ushered us through the often stressful mortgage process. They held our hands every step of the way, put our minds at ease, and their attention to detail is unmatched. We are so grateful to have worked with them, and we would recommend them to anyone looking to secure a mortgage or refinance their home. Thank you, Sue & Katy!!


03/10/2021 | S.R.
Sue was incredibly helpful navigating the process for first-time homebuyers.


03/10/2021 | Y.L.
Best effort for best outcome for the client. Quick and clear communication. Full transparency.

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